![]() If the description says Creator - Desktop, the key is to be activated on Tableau Desktop only.If you still experience the error, check the description on the key in the Customer Portal. A dash is added after every 4 characters (for example: XXXX-XXXX-XXXX-XXXX-XXXX).There are no additional spaces before or after the product key. ![]() Paste the product key into the activation window (the key should start with "TD" or "TC"), making sure that:.If you do not see any Tableau Desktop Creator keys in the Tableau Customer Portal and only see Tableau Server keys or Tableau Online seats, new purchases often do not need Desktop product keys and LBLM (signing in to a server) can be used to activate. Copy the product key directly from Tableau Customer Portal (under "My Keys") or from your invoice.Enter a different product key or contact your Customer Account representative. This product key doesn't apply to Tableau Prep. To avoid a mistyped key, copy the product key directly from the Tableau Customer Portal or from your Tableau Invoice.
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